Shipping from India

Processing time

5-7 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns & exchanges accepted within 14 days

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I gladly accept cancellations

Request a cancellation within: 0 hours of purchase

Privacy policy

Shian Luxe Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

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### **1. Information I Collect**

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:

* Your name
* Email address
* Postal address
* Payment information
* The details of the product that you’re ordering

You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.

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### **2. Why I Need Your Information and How I Use It**

I rely on a number of legal bases to collect, use, and share your information, including:

* **To Provide My Services:** As needed to fulfill your order, settle disputes, or provide customer support.
* **Affirmative Consent:** When you have provided your explicit consent, which you may revoke at any time, such as by signing up for my newsletter mailing list. *(Note: You cannot send marketing emails to customers without explicit, separate consent).*
* **Legal Obligations:** If necessary to comply with a legal obligation, court order, or tax law (such as retaining information about your purchases for tax reporting).
* **Legitimate Interests:** As necessary for the purpose of my legitimate interests, provided those interests are not overridden by your rights or interests, such as:
1. Providing and improving my services.
2. Compliance with the Etsy Seller Policy and Terms of Use.



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### **3. Information Sharing and Disclosure**

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

* **Etsy:** I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* **Service Providers:** I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery and shipping companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* **Business Transfers:** If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* **Compliance with Laws:** I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.

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### **4. Data Retention**

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

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### **5. Transfers of Personal Information Outside the EU**


I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on valid legal frameworks to safeguard the transfer, such as data centers that maintain secure compliance standards.

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### **6. Your Rights**

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

* **Access:** You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* **Change, Restrict, Delete:** You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
* **Object:** You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* **Complain:** If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

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### **How to Contact Me**

For purposes of EU data protection law, I, Shila Devi, am the data controller of your personal information. If you have any questions or concerns, you may contact me at shiladevi91667@gmail.com.


**If a customer contacts you to access, correct, or delete personal information held by Etsy, you can contact Etsy at [Etsy.com/help](https://Etsy.com/help) for assistance, or request that the customer send a request directly to Etsy.*

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> ⚠️ **Disclaimer:** This template is for informational purposes only and does not constitute legal advice. Data protection laws can vary based on your specific location and how you manage your data. If you have specific concerns, please consult with a legal professional.